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Client Navigator
New York, NY
Job Description
Client Summary: Our client is the nation's largest municipal health care delivery system in the United States dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect and regardless of immigration status or ability to pay.
Job Description: Client Navigator
The cancer center and breast care client navigator's primary focus is to provide seamless integration of cancer care in a multidisciplinary setting. The navigator is a liaison for patients. families, direct care providers, and ancillary clinics, community providers, and the health care system to ensure continuity of care.
Knowledge, Skills, Abilities: Bilingual in Spanish.
Schedule Notes: 8:00 a.m. to 4:00 p.m. M-F. 8 week assignment. Equiliem Healthcare specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 4 years running by our employees and client partners.
Benefits offered to our workers include the following:
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Job Description: Client Navigator
The cancer center and breast care client navigator's primary focus is to provide seamless integration of cancer care in a multidisciplinary setting. The navigator is a liaison for patients. families, direct care providers, and ancillary clinics, community providers, and the health care system to ensure continuity of care.
Duties include but are not limited to:
- Under the direction of breast service providers, assist with coordination and continuity of care.
- Serves as point of contact for patients and physicians for incoming/out going referrals.
- Guides patients transferring on how to obtain and submit out side medical records, including pathology slides if available.
- Orients new patients to clinic as needed, provides support and concrete services.
- Facilitates interactions and communication with health care staff and providers.
- Schedules patients for appointments.
- Refers patients to financial counseling as needed.
- Ensures patients are scheduled for appropriate follow up care and imaging.
- Coordinates access to up-to-date cancer patient information (of all media)
- Tracks interventions and outcomes.
- Connects patients to hospital, community and social support services.
- Identifies and mitigates barriers to care in collaboration with social work.
- Links patients to hospital and community resources.
- Advocates for patients at the facility and the broader health care system.
- Identifies and coordinates with sources for free resources.
- Schedules radiology and other appointments.
- Following up on providers' orders, schedules mammograms, breast ultrasounds and other imaging appointment.
- Facilitates linkage to MRO guided biopsy appointments at NYU Langone.
- Facilitates appointments.
- Coordinates screening and outreach programs.
- Organizes breast cancer month (October) and mother's day (May) screening outreach campaigns.
- Liaisons with providers, radiology/mammography, and public affairs to organize events.
- Reports to Breast Program Leadership (BPL) meetings on outreach data and screening outcomes.
- Participates in other outreach events as appropriate.
- Conducts patient satisfaction survey by phone to gather breast patients' feedback about their care and experience.
- Coordinates with other staff conducting surveys.
- Records responses and comments.
Knowledge, Skills, Abilities: Bilingual in Spanish.
Schedule Notes: 8:00 a.m. to 4:00 p.m. M-F. 8 week assignment. Equiliem Healthcare specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 4 years running by our employees and client partners.
Benefits offered to our workers include the following:
- Medical Insurance
- Vision & Dental insurance
- Life Insurance
- 401K
- Commuter Benefits
- Employee Discounts & Rewards
- Payroll Payment Options
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
Open
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