Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Ambulatory Registrar is responsible for the Patient Access functions for outpatient services identified in the ambulatory setting, including, but not limited to, facility based scheduling, pre-registration, registration, insurance verification, pre-certification, and financial clearance under the direction of the Supervisor and Director of Ambulatory Registration for these designated departments

Responsibilities

A day in the life of a Ambulatory Registrar at Hackensack Meridian Health includes:

• Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned ambulatory point of service.
• Captures and enters appropriate documentation of patient registration and demographic information in the patient hospital billing system (EPIC) to maximize billing accuracy.
• Complies with HUMC's patient financial responsibility and collection policies.
• Provides patients with appropriate administrative information, as directed.
• Participates in audits of registrar accuracy and efficiency as it relates to accurate collection of insurance information and reimbursement.
• Participates in coding, scheduling, or related activities as required.
• Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently.
• Complies with all procedural workflows and departmental policies and procedures as identified.
• Assumes other responsibilities as directed by either the Manager or Director of Ambulatory Registration
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Adheres to the standards identified in the Medical Center's Organizational Competencies.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• EPIC Cadence and Prelude training, must pass exam upon completion of training.
• Proficient PC skills.
• Demonstrate Customer service proficiency.
• Proficient written and oral communication skills.
• Familiar with Medical terminology.
• Patient Financial services experience in professional or hospital setting.
• To work every other weekend.
• To work three (3) out of six (6) holidays.
• To work rotating schedule/shifts based on needs.

Education, Knowledge, Skills and Abilities Preferred:

• College BA/BS or Associates Degree.
• 1-3 years prior experience in hospital operations management/finance.
• Bi-lingual in Spanish or Korean.
• Analytical skills relevant to registration /business or finance/medical terminology.
• Experience with EPIC HB, Cadence or Prelude.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.