Summary Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Supervises Guest Service Agents. Essential Duties and Responsibilities Assign duties to Front Office employees to ensure completion of shift duties. Act as a resource to Front Office employees on difficul

Answering a high volume of inbound calls and making outbound calls while following a script Responding to questions and concerns along with creating patient cases for other staff Making appointments, confirming appointments, and rescheduling appointments Providing support from start to finish to resolve patient inquiries or concerns Ensuring patient satisfactory while pro

Answering a high volume of inbound calls and making outbound calls while following a script Responding to questions and concerns along with creating patient cases for other staff Making appointments, confirming appointments, and rescheduling appointments Providing support from start to finish to resolve patient inquiries or concerns Ensuring patient satisfactory while pro

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completin

Supervises personnel responsible for the daily operations as they relate to Hospital access services departments/programs. Coordinates efforts among clinical personnel, case managers, administrative and support staff as needed. Job Responsibility Promotes Patient Access Services department goals by selecting, motivating, and training capable team members. Leads the activi

Assists in monitoring the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures. Job Responsibility Interfaces with physicians and administrators to ensure financial growth and stability. Assists in monitoring accuracy of fee structure and reimburse

Job Description Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer system; Obtains app

Job Description Answers and routes calls received by the Hospital's main telephone, paging and doctor's answering systems. Performs miscellaneous clerical and receptionist duties. Job Responsibility Answers and routes calls received by the main telephone, paging and doctor's answering service systems. Provides patient information assistance to callers. Monitors all emerge

Job Description Answers and routes calls received by the Hospital's main telephone, paging and doctor's answering systems. Performs miscellaneous clerical and receptionist duties. Job Responsibility Answers and routes calls received by the main telephone, paging and doctor's answering service systems. Provides patient information assistance to callers. Monitors all emerge

Performs a complete verification check on all health insurance coverage. Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. Demonstrates and promotes service excellence at all times. Job Responsibility Obtains all financial demographic information from the discharge planner for the organization, as

Operates the telephone console, performs communication activities and responsible for various duties. Performs various routine clerical duties. Job Responsibility Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel ac

Job Description Operates the telephone console, performs communication activities and responsible for various duties. Performs various routine clerical duties. Job Responsibility Operates telephone console; answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authori

Job Description Monitors the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures. Job Responsibility Interfaces with physicians and administrators to ensure financial growth and stability; apprises physicians of new and revised procedures. Monitor

Coordinates and facilitates lobby operations and guest service activities supporting patient and family centered care. Monitors the overall service delivery operations of the lobby and entrance areas. Conveys key strategic messages to patients and family members as well as service line managers and staff, consistent with a culture of patient centeredness and hospitality.

Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer system; Obtains appropriate signatu